EVA is formamide free and since this material is biodegradability, EVA can be used in electronics, hardware and toys because it does not harm the environment when discarded or burned.

We pride ourselves on our customer service and satisfaction is our top priority.  If you decide not to keep an item you ordered online, you may return or exchange your item by mail within 30 days from the date of purchase. All returns must be returned in the condition that they were received. See full details here

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Please find assemble instructions here

We use FedEx Ground.  Our warehouse is located in NJ, so depending where you live, it can take 1-5 business days to receive. If you need you order sooner, you can choose Express, 2-day or 3-day shipping for an extra fee.

Yes. All that you need to do is unscrew the nut and pull the handle off. Please find assemble instructions here

No. All handle sets already come with the screw caps. You can order extra screw caps if you lose one or if one breaks over time.

Yes, each tassel comes with a tassel ring. You can purchase more in Shop>Parts. Click here.

All BuildABaggs are easily cleaned with soap and water. We have our BaggBuff sponge that easily cleans dirt and grime off your bag with just water.  You can purchase it here. Handles can be hand washed or machine washed, but air dry, It is recommended you use a lingerie bag for the wash. Pocket Liners can be spot cleaned.

Here at BuildABagg, we pride ourselves on quality and service. If something happens to your bag, please contact support@buildabagg,com with explanation of the problem and you will receive a return email within 1 business day.

The Classic Handles are made with 100% cotton rope and the Brilliant Braided Handles are made from polypropylene.

If you lost a screw cap, you can order more under accessories or click here

All our tassels are interchangeable on all our bags. There is a patent pending ring that fits on all the handles and all tassels clip on to it.