Returns & Exchanges

Returns & Exchanges

Important Notice: We have modified our Returns processing time. Due to recent concerns related to COVID-19, extra precautions are being taken to keep our warehouse personnel safe. Per communication on the CDC website, it is currently believed that coronavirus can live up to 24 hours on corrugate and three (3) days on plastics and stainless steel, therefore, we are implementing a three (3) day quarantine of all returned packages. We are still accepting returns, but please expect a delay in processing your return refund while we implement these extra precautions to protect our staff.

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Satisfaction is our top priority.  If you decide not to keep an item you ordered online, you may return or exchange your item by mail within 15 days from the date of purchase.  Returns will be refunded to the original form of payment.  Please note, we do not refund shipping charges.  Any returns made after 15 days, will receive an e-merchandise credit.  No returns will be accepted 30 days after date of purchase.

All returns must be in original packaging and returned in the condition that they were received.  You must include the packing slip with the return or note the order number on the outside of the package.

We will email you once your return or exchange is processed.  Please allow 2-3 weeks from the time you mail your return/exchange for it to be processed.

If you forgot your order number, please email us with your name and address and we will look up your order for you.

Please mail all returns to:

Build A Bagg Returns
RA# (order number)
600 Braen Avenue
Wyckoff, NJ 07481

 

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